Privacy & Cookies

How we handle your information

We take privacy seriously. This notice explains what data we collect, why we use it, and how you can control your choices, including cookie preferences.

Overview

Our commitment

AC Group USA Inc collects only what we need to provide responsive service, improve the site, and meet legal obligations. We do not sell personal data.

Information we collect

  • Contact details you submit (name, company, email, phone, and project notes)
  • Operational details shared for quotes (product specs, quantities, delivery timelines)
  • Technical data from browsing (IP address, device type, and pages visited)

How we use your data

  • Responding to inquiries and providing quotes or product details
  • Improving site experience and keeping services secure
  • Fulfilling legal, regulatory, and contractual obligations

How we share data

  • With service providers supporting hosting, analytics, security, or communications
  • When required to comply with law, regulation, or to protect our rights
  • During business transfers such as mergers or acquisitions

Your choices

  • Opt out of non-essential cookies at any time
  • Request access, updates, or deletion of personal data where applicable
  • Unsubscribe from marketing communications directly in the message

Cookies

How we use cookies

We use cookies to keep the site secure, remember preferences, and analyze performance. You can update non-essential cookie choices anytime.

Essential cookies

Required for site security and core functionality such as navigation.

Session handling and preference storage.

Performance cookies

Help us understand site usage to improve content and reliability.

Aggregated page analytics.

Functional cookies

Remember form inputs or choices (like cookie preferences) to streamline your visit.

Saved consent choices.

Data retention & security

Safeguarding your information

We retain personal data only as long as necessary for the purposes described or as required by law. We use reasonable technical and organizational measures to protect data against unauthorized access, alteration, or loss.

If you believe your data has been misused, contact us. We will investigate and take appropriate action.

Your rights

  • Request access to, correction of, or deletion of personal data where applicable.
  • Object to or restrict certain processing based on legitimate interests.
  • Opt out of marketing communications and adjust cookie choices anytime.

Contact us

Have a privacy question?

Reach our team at [email protected] or (224) 404-4998. We respond to privacy-related inquiries promptly.

Contact our team